Open a support ticket
The best route for account-specific or technical work. Your request stays linked to your client record.
Open ticketTIN SOLUTIONS
Support
WE’RE HERE TO HELP
Choose the route that gets your request to the right place.
For account changes, login problems or technical faults, a support ticket gives both you and our team a reliable record of the work.
Check the knowledge base
Use step-by-step guidance for common setup and account questions.
Browse guidesWhatsApp support
Useful for a quick question or to confirm which support route you need.
Start WhatsAppNetwork status
Check current service notices and planned infrastructure updates.
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Call SupportMonday to Friday, 08:00 to 17:00 SAST
For urgent service-impacting issues, open a ticket first so the technical details are captured, then call 087 265 2842.
