Privacy Policy

Last updated: 18 July 2026

Information we collect

We collect information you provide through forms, email, WhatsApp, phone calls, the client portal and service orders. This may include your name, contact details, business details, service requirements and billing records.

How we use it

We use the information to respond to requests, provide and support services, issue quotations and invoices, maintain account records, send service notices and meet legal or security obligations.

Service providers

We work with hosting, domain, email, payment and communication providers when a service requires them. We share only the information needed to complete or support the relevant service.

Security and retention

We apply access controls and operational safeguards suited to the systems we manage. Records are kept for as long as they are needed for service delivery, support, accounting, compliance or dispute handling.

Your choices

You may ask us to correct your contact details, explain the information held about you or stop non-essential marketing communication. Some records must remain available for legal, billing or security reasons.

Contact

Privacy questions can be sent to compliance@tinsolutions.co.za or raised by calling 087 265 2842.